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Privacy Policy

Privacy Notice and is provided by Zoo Proposal Ltd.

What data do we collect

The personal data we collect from you includes:

  • Account relevant data including Name, Email, Telephone Number, and those of others in your organization
  • your email address and subscription preferences when you sign up to our email alerts
  • information on how you use the site, using cookies and page tagging techniques

Why we need it

We use Google Analytics software to collect information about how you use and We do this to help make sure the site is meeting the needs of its users and to help us make improvements, for example improving site search.

Google Analytics stores information about:

  • the pages you visit on and
  • how long you spend on each and page
  • how you got to the site
  • what you click on while you’re visiting the site

Your name and email address is required to secure your account and prevent unauthorized access.

Your business details are optional, but are required to present in the body of Proposals.

What we do with your data

The data we collect will not be shared with third parties.

We use Stripe to collect your payments.

We use FastSMS to send text messages.

We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

How long we keep your data

We will only retain your personal data for as long as:

  • it is needed for the purposes set out in this document
  • the law requires us to

Your account will be closed if there is no activity for 1 year, and any credits refunded in accordance with our Terms and Conditions.

Invoices with your business name and address will be retained for 7 years as required by law.

Where your data is processed and stored

We design, build and run our systems to make sure that your data is as safe as possible.

Your personal data will be stored within the European Economic Area (EEA).

How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorized access or disclosure of your data.

We also store encrypted backups on a daily basis to prevent data loss.

Your rights

You have the right to request:

  • information about how your personal data is processed
  • a copy of that personal data
  • that anything inaccurate in your personal data is corrected immediately

You can also:

  • raise an objection about how your personal data is processed
  • request that your personal data is erased if there is no longer a justification for it
  • ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, get in contact with our Data Protection Officer.

Changes to this policy

We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.

If these changes affect how your personal data is processed, GDS will take reasonable steps to let you know.

Contact us or make a complaint

Contact the Data Protection Officer (DPO) if you:

  • have any questions about anything in this document
  • think that your personal data has been misused or mishandled

Data Protection Officer

Suite 34, Imex Business Centre
Oxleasow Road
B98 0RE

You can also make a complaint to the Information Commissioner, who is an independent regulator.

Information Commissioner's Office
Wycliffe House
Water Lane
Cheshire SK9 5AF

Last updated 06 July 2018